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Eldhose BabyAsked on September 27, 2017 at 10:56 AM
Hi,
I can't see any View Form IE 11, It shows only blank page.
Many of our clients have complaint about this issues on IE 11
Would please provide the solution to fix this.
Example for the details are listed below:
In Chrome:
For view form -pointed to this address
https://www.jotform.com/myforms3/opt/PopupTest.php?target=https%3A%2F%2Fwww.jotform.com%2FDCA%2FR8spring2018
and it Automatically redirect to the following address
https://www.jotform.com/DCA/R8spring2018
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In IE:
For view form -pointed to this address
https://www.jotform.com/myforms3/opt/PopupTest.php?target=https%3A%2F%2Fwww.jotform.com%2FDCA%2FR8spring2018
and it won't Automatically redirect to the following address
https://www.jotform.com/DCA/R8spring2018------------
If directly enter the following address
https://www.jotform.com/myforms3/opt/PopupTest.php?target=https%3A%2F%2Fwww.jotform.com%2FDCA%2FR8spring2018
shows blank page in both IE and Chrome
------------------------------------Thanks
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Kiran Support Team LeadReplied on September 27, 2017 at 11:55 AM
The URL that you have provided here is the URL that works internally when you logged into your JotForm account and when try to open the form from My Forms page. The form should be accessed by using the URL https://www.jotform.com/DCA/R8spring2018. I have tested this form on IE 11 and it is displayed normally at my end.
Please check again and let us know if you need any further assistance. We will be happy to assist.