-
DCPLDAsked on September 26, 2017 at 3:23 PM
I created a form yesterday that had an error. I have gone in and corrected the error, but the live form is not reflecting those changes. Please help!
-
David JotForm SupportReplied on September 26, 2017 at 3:31 PM
I checked your form and did not see any errors. I cleared your form caches in case it was a caching issue but everything looks updated.
If anything is still not showing in the live form that is present in the builder, let us know what specifically and we will take another look.
-
DCPLDReplied on September 26, 2017 at 4:43 PMWhat you did-clearing the cache-must have done the trick, because now the form is correct. We have never had this issue before though. I will let you know if it happens again.
Tracy Ihnot
Communications & Outreach Administrator
Delta County Libraries
PO Box 540
Hotchkiss, CO 81419
970-399-7877
________________________________
... -
MikeReplied on September 26, 2017 at 4:58 PM
Thank you for your update. Just in case here is a link to our guide which explains how to clear the form caches: How to Clear Your Form Cache