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maydosAsked on September 18, 2017 at 5:50 PM
Hello,
I integrated my form and google doc, but it does not show the previous results. I cannot see the results on the form either. I dowloaded it in an excel form, but it shows only 1 submission date, no more information.
Please help me about that.
Thanks.
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Kevin Support Team LeadReplied on September 18, 2017 at 6:17 PM
I can see your account is under an EU zone, your data should be showing up when you log into your account.
May you please log in through this link https://eu.jotform.com/ and view your submissions?
If the issue persists, please try going to the data section of your account and un-check the "Europe Datacenter" option, check it again so your data is transferred again to our EU data centers.
https://eu.jotform.com/myaccount/data
Please let us know how it goes.