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westernsafetyAsked on September 13, 2017 at 3:48 PM
I've a form implemented on a Shopify store and when viewing it on IE the form 'pages' don't finish transitioning to the prior or next page and the form doesn't submit. Here's a screencast pointing out what's happening:
https://screencast.com/t/kePEm9tefI
Help would be greatly appreciated.
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Elton Support Team LeadReplied on September 13, 2017 at 6:27 PM
I tried the new form layout on IE 11 - Windows 10 and it is working fine.
Perhaps the problem is specific to your embedded form. Try to re-embed your form using its iframe embed code. This might help fix the problem.
Since the embedded form was changed to legacy layout, we can't do any further tests.
Thanks