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jeanckuanAsked on September 9, 2017 at 4:49 PM
When I send the form to be filled out. After they complete and submit they get this message
PCI Error on transaction
The API username is invalid or not present.
please advise, thank you
Page URL: https://form.jotform.us/72516801983158 -
Welvin Support Team LeadReplied on September 9, 2017 at 7:00 PM
This means your Authorize.net credentials are incorrect or not yet configured. I checked your form and you are missing the API ID and Transaction key. Please correct both.