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hounglauAsked on September 6, 2017 at 2:55 AM
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Mike_G JotForm SupportReplied on September 6, 2017 at 5:11 AM
We would like to apologize for any inconvenience this is causing you. May I advise you to follow the instructions in this guide, please? — Why-I-am-not-Receiving-Email-Notifications
Also, please check this guide as it should show you how you can prevent any bouncing related issues — How-to-setup-email-alerts-to-prevent-email-bouncing-related-issues
If you have other questions or concerns, please feel free to contact us again anytime.