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sangayAsked on September 1, 2017 at 3:03 AM
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CharlieReplied on September 1, 2017 at 3:09 AM
Could you please provide us more details of your concern. Is the form embedded on a website? If it is, could you please share the link?
Is the website only accessible in a private network? Please note that the form is hosted directly in JotForm, it needs internet access to properly load the resources and submit the data to our servers. If your firewall or network security is blocking external resources like JotForm, then that would explain why you are not able to submit it successfully. I suggest you coordinate with your network admins or engineers to resolve this issue.
We'll wait for your response.