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ihfonlineorgAsked on July 18, 2017 at 11:25 AM
Is there a reason for this? What can I do to edit it?
Thanks in advance for your help.
Ashley
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BJoannaReplied on July 18, 2017 at 12:54 PM
I was not able to replicate mentioned issue from your account. Form Builder was loaded properly on my end.
I have clear your form cache. Please try to edit your form again. You can also try to use some other browser, incognito mode or some other device.
Let us know if the issue still persist on your end.
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ihfonlineorgReplied on July 18, 2017 at 2:43 PMHI there,
so I have tried to open it in incognito mode and it still just goes to a
blank page after I click on the edit form.
Thanks in advance for your help,
Ashley
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jonathanReplied on July 18, 2017 at 3:47 PM
Ashley,
I also could not reproduce the issue on my end. I can edit the form just fine on the Form Builder.
Try using also this direct link https://www.jotform.com/build/71875601034554
Have you tried using a different browser or device? Try login to a different browser also like Chrome or Firefox. If it did not work then try a different device/computer.
Let us know if issue persist.