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hutchclinicAsked on July 17, 2017 at 4:06 PM
Auto reply email option doesn't have "submitted by" as a choice for the return email. Can this be fixed or do I need to remake?
https://form.jotformpro.com/71513954257965
Thanks.
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aubreybourkeReplied on July 17, 2017 at 4:31 PM
I cloned your form and I see two problems here:
#1. You have no field to collect the users email address. You need to drag the email field onto your form:
#2. You are using a notification when you should be using an autoresponder. Click on the plus to add one in your email settings.
Select Autoresponder:
You will see the recipient email has the same name as the email field we added earlier on your form.