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Andrew4085Asked on July 7, 2017 at 11:40 PM
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liyamReplied on July 8, 2017 at 2:32 AM
As it appears on the screenshot, the problem is that it's not compatible with the device you are using. But for certain, what you are trying to do can be possible with a Mac or PC. Can you share with us some information on this device? Perhaps we can find a solution on this matter.
We will look forward to your response.