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TTruett30126Asked on July 3, 2017 at 1:28 PM
Hello, i have been working with our IT department. Apparently my account is not a sub-account of GSGATL. Please assist in any way as I can't figure out how to delete my current account.
Your account appears to be corrupt. So, here is my suggested solution.
2. Remove your account as a sub-user of the GSGATL account, and completely delete your account from Jotform
3. Create new Jotform account using ttruett@gsgatl.org
4. Send invite new account to be sub-user of GSGATL account
Thank you!
Tamar Truett
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Ashwin JotForm SupportReplied on July 3, 2017 at 2:42 PM
Hello Tamar,
We can delete your account but I am not sure the issue you are having. I did check your account and did not find any issue with that. The forms and folder shared by user "GSGATL" is visible in your account. Please check the screenshot below:
Please let us know if you still want us to delete your account and we will do the needful.
We will wait for your response.
Thank you!