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ulatinaAsked on June 30, 2017 at 3:22 PM
Buenos dias. acabo de abrir una nueva cuenta y no se porque razón aparece archivos de formularios compartidos de otra cuenta. Necesito eliminar esto.
Mi user name es ; ulatina y aparece archivos de ClickMouse..!!!!!!
Gracias
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SvenReplied on June 30, 2017 at 4:30 PM
I checked your account, and I can see that the other account is a paid account, and it has the same IP address as your current account, t seems like they have shared their forms with you as a sub-user. Could this be your another account that you have by any chance? Or maybe in the same firm as you are?
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ulatinaReplied on June 30, 2017 at 10:43 PMHi, yes, all accounts are mine, but they are going to be use by a different
person, so i don´t like to share any info between the accounts.
thank{s
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2017-06-30 15:30 GMT-05:00 JotForm :
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Welvin Support Team LeadReplied on July 1, 2017 at 1:13 AM
You have to access the other account to remove your "ulatina" account as a sub-user.
https://www.jotform.com/help/232-How-to-Share-Forms-with-a-Sub-Account-User