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alphonseblumAsked on June 21, 2017 at 2:57 AM
Hi,
Yesterday i add the google analytics widget on my form. I had 3 submission on my form, but your analytics records 0 views.
Does that mean when we add google analytics widget we have no more your stats ?
Thank you,Alphonse
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Ashwin JotForm SupportReplied on June 21, 2017 at 5:36 AM
Hello Alphonse,
I am not sure if I have understood your issue correctly. Do you mean to say that you have received 3 submissions yesterday but form analytics does not display it correctly. I did check your form's analytics report and it does display form views and responses received correctly. Please check the screenshot below:
Please note that adding google analytics widget in form will not cause any issue with "Form Analytics" report.
I would suggest you to please check your "Form Analytics" report again and get back to us if it does display the data correctly.
Thank you!
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alphonseblumReplied on June 21, 2017 at 5:41 AM
Hi,
Thank you for your answer. I just recheck, and you are right.But when i checked this morning, i had 0 views & 3 responses. Maybe data were not available at this time.
Anyway, its working now !
Have a nice day
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WilliamRReplied on June 21, 2017 at 6:27 AM
It's nice to hear that everything is working now. Should you have any other concerns, feel free to contact us anytime.