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US_SailingAsked on June 6, 2017 at 8:13 AM
Hi - We've tested a form that we imported and we did not receive the results in an email. I also experienced this last week. Can you please tell me why this is happening? THis is critical to be working if we use this tool going forward.
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amyReplied on June 6, 2017 at 9:31 AM
Hi,
When I check your form, I cannot find any specified recipient email address. You need to setup notification email in order to get submissions.
Please follow our user guide and give it a try again: Setting Up Email Notifications
If your problem persists, please let us know.
Thank you.
Kindest Regards.
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US_SailingReplied on June 6, 2017 at 9:43 AMOk, did you see my screen shots? We have a drop down and based o n the drop down we need the email to go to that email address. When I went to configure the email it wouldn’t even allow me to put an email in.
Bryan Donovan
Webmaster
US Sailing
BryanDonovan@ussailing.org
Main: (401) 683-0800
Direct: (401) 366-3108
Fax: (401) 683-0840
Post Office Box 1260
15 Maritime Drive
Portsmouth, RI 02871
www.ussailing.org
[cid:image62db6d.JPG@4affd6e3.41958fc4]
This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and delete it from your system. Any views expressed in this message are those of the individual sender, except where the sender specifies and with authority, states them to be the views of US Sailing.
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US_SailingReplied on June 6, 2017 at 9:44 AMSee attachment. Cannot add an email address to that area and the drop down isn’t giving me an other options!!!
Bryan Donovan
Webmaster
US Sailing
BryanDonovan@ussailing.org
Main: (401) 683-0800
Direct: (401) 366-3108
Fax: (401) 683-0840
Post Office Box 1260
15 Maritime Drive
Portsmouth, RI 02871
www.ussailing.org
[cid:imageb3f0f6.JPG@1e1f3012.41adc151]
This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and delete it from your system. Any views expressed in this message are those of the individual sender, except where the sender specifies and with authority, states them to be the views of US Sailing.
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US_SailingReplied on June 6, 2017 at 9:44 AMNever mind, I See that you have to creat the notification first then go to the config and assign the notification.
Bryan Donovan
Webmaster
US Sailing
BryanDonovan@ussailing.org
Main: (401) 683-0800
Direct: (401) 366-3108
Fax: (401) 683-0840
Post Office Box 1260
15 Maritime Drive
Portsmouth, RI 02871
www.ussailing.org
[cid:image1b1765.JPG@875607fd.48be9676]
This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and delete it from your system. Any views expressed in this message are those of the individual sender, except where the sender specifies and with authority, states them to be the views of US Sailing.
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