How do I clear the form cache?

  • Ribbon_info
    Asked on February 7, 2024 at 5:32 PM
    How do I clear the form cache in the future?
  • Victorino_S JotForm Support
    Replied on February 7, 2024 at 5:35 PM

    Hi Ribbon_info,

    Thanks for reaching out to Jotform Support. Clearing form caches is one of the ways to troubleshoot or refresh your forms. It won’t cause you to lose any data, and it’s safe and easy to perform. Here's how to clear your form cache:

    • Go to the Account Settings page.
    • Scroll down to the Form Caches section and click the Clear Cache button.
      How do I clear the form cache? Image 1 Screenshot 20


    Let us know if you need any more help.