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stevenbischoffAsked on June 2, 2017 at 5:01 PM
Have looked at the forums and they sayd you can use the iframe code in a HTML module but that doesn't work. Nothing come up. The only way I can get it to come up is to use the source code but the formatting is off and the submit button doesnt work. Please help.
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Kevin Support Team LeadReplied on June 2, 2017 at 7:33 PM
I have checked your website and found the embedded form, it currently displays properly, but you have used the source code and I'm not able to submit it, the web console shows errors so there might be a conflict with the scripts on your webpage and the scripts on the form:
To avoid any conflict, please try embedding your form using the iFrame code and removing all the JavaScript code, example:
<iframe
id="JotFormIFrame"
allowtransparency="true"
src="https://form.jotform.com/FormID"
frameborder="0"
style="width:100%;
height:6806px;
border:none;"
scrolling="yes">
</iframe>
We have also a guide about it: How-to-add-a-form-to-DotNetNuke
Let us know how it goes.
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stevenbischoffReplied on June 7, 2017 at 4:43 PMGood morning. I have included our friend that is helping us out with the Forms.
He wanted me to let you know he used iframe and nothing shows up.
Thank you,
Steven
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Mike_G JotForm SupportReplied on June 7, 2017 at 6:13 PM
Apologies for any inconvenience this is causing you. I have checked the website and I still see the form embedded using the form's full source code.
In the guide that my colleague provided above
How-to-add-a-form-to-DotNetNuke
it is mentioned that
"*** Note: DotNetNuke does not allow other scripts except iFrame when embedding in the page HTML editor."
and full source code includes scripts.
Please try just using the <iframe> part of the iframe embed code leaving the <script> part
And if the issue still persists, please let us know. We will appreciate if could leave the iframe code embedded when you contact us again so we can check it on our end.
Thank you.