-
procureAsked on May 31, 2017 at 3:12 PM
Hi,
I have installed the form on my wix.com website and it is not showing the submit button. Could you please look into this and change the iframe height accordingly.
Thanks
Form Name: Grocery list, speedy list, errand
Regard
-
jonathanReplied on May 31, 2017 at 5:34 PM
I was able to reproduce the issue when I test the embedded forms on your website using mobile browser. The form is cut-off and Submit button cannot be used.
What I suggest you try for now is to re-embed the forms using iframe publish code instead.
User guide: https://www.jotform.com/help/148-Getting-the-form-iFrame-code
Remove the currently embedded forms on your website and then test one by re-embedding it using the iframe embed code. Save the website page then test again.
Let us know if the iframe embed method did not resolve the issue.
-
procureReplied on May 31, 2017 at 10:43 PMthat didn't work either, still no submit button
... -
jonathanReplied on May 31, 2017 at 11:52 PM
From what I can see on your website, the form was not using its iframe embed code at this time.
Can you please re-embed the form. And use its iframe publish code.
Let us know of the results.
-
procureReplied on June 1, 2017 at 12:43 AMI use it, it didn't work. So I put the other form. Back.
... -
jonathanReplied on June 1, 2017 at 1:11 AM
Can you please leave it using the iframe embed code.
Try at least to one of the form i.e. on this page https://procureshopping.wixsite.com/mysite/traditional
It will help us figure out a fix if the issue is related only to the embed method.
Thank you.
-
procureReplied on June 1, 2017 at 1:43 AMi lefy the iframe form under the forth page -- speedy service
... -
MikeReplied on June 1, 2017 at 2:50 AM
The form height itself seems to be fine. However, the height on the page might be limited by the placeholder element.
Please try to increase the placeholder element size in the Wix editor.