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LBOESSOAsked on May 30, 2017 at 8:00 AM
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MikeReplied on May 30, 2017 at 8:51 AM
I would like to suggest applying for a JotForm nonprofit discount by submitting a form on the following page.
https://www.jotform.com/nonprofit/pricing/
You will be required to upload a document that officiates your nonprofit status. Once the application is approved (usually within 24 hours) you will be able to subscribe with a 50% discount from current plans.
If you need any further assistance, please let us know. We will be happy to help.
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LBOESSOReplied on June 5, 2017 at 6:00 AM
chiedo scusa,
ho effettuato il downgrade: sono passata alla versione bronze una volta approvata la richiesta di sconto per associazioni no profit.
Ma non capisco cosa sia successo: mi avete disattivato l'account e dato un piano free.
Ho bisogno di risolvere la questione al più presto
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LBOESSOReplied on June 5, 2017 at 6:04 AM
allego fattura dell'abbonamento sottoscritto il 31/05 e non attivato
https://www.jotform.com/invoice?u=LBOESSO&id=2017-05-31_09:17:34
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candyReplied on June 5, 2017 at 7:14 AM
Hello,
We're sorry for the inconvenience you have.
I have seen that an issue has occurred in our system. I have upgraded your account manually to the Bronze plan again.
If you see any issue regarding the Payments, please let us know.
Thanks.
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LBOESSOReplied on June 5, 2017 at 8:38 AM
Grazie mille!
Buona giornata