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HelenpearsonmuaAsked on May 10, 2017 at 12:16 PM
ive downloaded the app and tried via safari to download the PDF so I can print like I do on my laptop, but I'm struggling and don't know how to
Help x
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John_BensonReplied on May 10, 2017 at 2:18 PM
Please give me a couple of minutes to test it on my iPad.
I will get back to you once I am done with testing. Thank you for your patience.
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John_BensonReplied on May 10, 2017 at 4:00 PM
Are you referring to the JotForm app or just the Safari Browser?
I did a test using Safari Browser using my iPad and I was able to replicate the issue, I was not able to download the PDF submissions. I also tested it using Google Chrome app on my iPad and it is also not working.
There's another way to do this, add the {pdf-link} in the notification email. Here's how:
After that, check your inbox and click the Download Submission PDF.
Open the Download Submissions PDF, click the More and Print button. See image below:
Hope that helps. If I have misunderstood your concern or you have any further question, please feel free to contact us anytime.