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ALMDT_ITAsked on May 5, 2017 at 3:23 PM
It appears that there is a redirect of some sort happening when I try to submit the jotform from within the PDF file (Submit form action). Originally we had an address of https://submit.jotform.ca/custnum
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JanReplied on May 5, 2017 at 4:39 PM
My understanding is that you're having an issue submitting from a fillable PDF file. May I ask what program are you using to open this fillable PDF file? We recommend using Adobe Reader.
The URL that it should be redirected to is (http://submit.jotform.com/submit.php). Please check the screenshot below as a proof that I was able to submit a fillable PDF form using Adobe Reader 9.
If you're having issues, please try to re-create the fillable PDF form.
Hope that helps. Let us know if you need further assistance. Thank you.