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Rsanab01Asked on May 3, 2017 at 7:54 AM
Hello Team,
I have published a survey and when people try submitted to the form the submit button says "Please wait..." for several minutes and does not allow submissions.
Page URL: https://form.jotform.us/71213934945156 -
RyanCReplied on May 3, 2017 at 8:50 AM
Good Eve,
Your Button in the bottom is encrypted, whenever details is transfer to other page, but the button is encrypted, it cannot be pass, you must disable the encryption in the settings.
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Rsanab01Replied on May 3, 2017 at 8:51 AM
How do I do so?
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RyanCReplied on May 3, 2017 at 9:00 AM
in the settings ->show more options -> Encrypt Form Data, make it "no"
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Rsanab01Replied on May 3, 2017 at 9:03 AM
That worked. Thank you!!!
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RyanCReplied on May 3, 2017 at 9:04 AM
Your Welcome!