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MAG_PD_HRAsked on April 30, 2017 at 2:28 AM
Dear Jotform it states that we can send up to 100 forms per month free of charge but we have not sent out that many and I am receiving a message telling me that we need to upgrade.
Please can you explain too me why we need to upgrade as we have not sent more than 100 forms in a month and how we can rectify it.
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jonathanReplied on April 30, 2017 at 5:04 AM
I reviewed your account/username MAG_PD_HR and it is Active and forms are available at this time.
Ex: https://www.jotform.me/form/70514936756464
Please refer also to this user guide : Understanding-Your-Account-Usage-Limits