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JonBizNizAsked on April 24, 2017 at 9:20 AM
Hi Nik_c,
Thanks for getting back to me.
This is in response to the above request, as I am unable to reply to my initial question vie the automated email response or from the actual thread its self.
And so I have no access to the wysiwyg editor..
I just keep getting taken back to my account rather than the View Answer part of the thread, and I have tried logging out and different browser etc..
So please forgive for just once again putting a screenshot link I really do not know what else to do.
This is a failed
https://www.screencast.com/t/hQpEYnnPie
This is just trying to connect
https://www.screencast.com/t/QgJ352TvhXrt
Sorry and I hope that this make sense.
Thanks
Jon
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Elton Support Team LeadReplied on April 24, 2017 at 10:48 AM
Hello Jon,
We have tested this error with my colleague but we are unable to reproduce the problem. We managed to connect our accounts to Stripe without any problem.
Maybe the problem was temporary. Are you still having this problem? Can you please give it another try? Please let us know if the problem persists.
Thanks