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Liam GastAsked on April 24, 2017 at 8:54 AM
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HelenReplied on April 24, 2017 at 9:03 AM
Hello Liam,
Thank you for contacting us.
I have checked your account and your form. Your form contains "Password" fields. You can not directly get personal sensitive information such as password, credit card details. Because it violates our terms of use. If you insist on collecting any of this information, your account will be suspended again.
I have deleted this field and re-activated your account. Your form is enabled now, you can log in to your account.If you have any questions or issue, please do not hesitate to contact us.
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cicciopizzaReplied on May 2, 2017 at 12:34 PM
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David JotForm Support ManagerReplied on May 2, 2017 at 12:50 PM
@cicciopizza, your question will be addressed on the following thread: https://www.jotform.com/answers/1134098
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AdishreeReplied on May 16, 2017 at 10:18 AM
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HelenReplied on May 16, 2017 at 11:24 AM
Hello Adishree,
I've created a separate thread for you, so anyone in the support staff will be able to assist you with your specific requirement. Please follow up there: https://www.jotform.com/answers/1145976
Please let us know if you need any further assistance.
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johnReplied on July 24, 2017 at 4:01 AM
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Ashwin JotForm SupportReplied on July 24, 2017 at 8:14 AM
Hello John,
I have moved your question to a new thread so that we can address it separately. You will be answered in the following thread: https://www.jotform.com/answers/1206455
Thank you!