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FBSMOWAsked on April 18, 2017 at 5:59 AM
I paste the code in plain text and it still appears on my page as a hyperlink.
I created a referral form and it embedded in my website perfect. The contact us won't embed.
HELP!!
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SvenReplied on April 18, 2017 at 6:57 AM
Can you please explain more about the issue? What method are you using to embed your form to your Wordpress site?
We have a plugin that will take care of the embed for you, please see:
https://www.jotform.com/help/174-Embed-JotForm-in-Wordpress-using-the-Embed-Form-Plugin
You can also generate a specific code to copy in your Wordpress site, please see:
https://www.jotform.com/help/299-How-to-embed-a-form-to-Wordpress-com
Thank you.
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FBSMOWReplied on April 18, 2017 at 11:44 AMDont know if plugins work with wordpress.com
Sent from my iPhone
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Kiran Support Team LeadReplied on April 18, 2017 at 1:35 PM
You are right. The form embed plugin cannot be used on wordpress.com website. Please try embedding the form using [embed] tags in the HTML view of the page as mentioned below.
[embed]https://form.jotform.us/form/71072016184145[/embed]
Please give it a try and let us know if you need any further assistance. We will be happy to help.
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FBSMOWReplied on April 18, 2017 at 1:44 PMDid that and it still doesnt work.
Advice
Sent from my iPhone
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Kiran Support Team LeadReplied on April 18, 2017 at 3:11 PM
Could you share the screenshot of the editing web page so that we can take a look? You may upload the screenshot on this thread by following the steps in the screenshot below:
Thanks!
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Norma GonzalesReplied on April 18, 2017 at 3:36 PM
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Kiran Support Team LeadReplied on April 18, 2017 at 5:42 PM
Thanks for sharing the screenshot. I notice that there is a link in the web page above the form. Could you let us know if the link is displaying correctly in the page preview? I have checked the form embed on my test WordPress.com website and the form is displaying without any issue. Could you try changing the website theme to a different theme to see if there is any conflict with it?
Please get back to us if the issue still persists. We will be happy to assist.