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leeannmeadAsked on April 15, 2017 at 8:44 PM
How do I change this if I can? When I set up or created my profile, I would have made my user name the name of my organization instead of my personal name. I don't want to be sending the form link with my real name in it to all our volunteers and program participants. Is there a way to change the user name on my profile?
Thank you!
~ Lee Ann
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John_BensonReplied on April 16, 2017 at 6:15 AM
We can help you in changing your username.
Please provide at least 3 unique username so that we can check for its availability. Please take note that period "." and spaces are not allowed anymore.
Note: If you are using custom URL (how to create a custom URL of a form) for your form, it will no longer work since the username got changed. You will need to change the URL to have the new username in it instead.
We'll wait for your reply. Thank you.
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leeannmeadReplied on April 16, 2017 at 11:44 AMHi there. I'd like sparksofhope as my username, please! I checked and it's available. 👍
Thank you!
~ Lee Ann
Founder & Programs Director
Sparks of Hope
Sent from my iPhone, please excuse any typos.
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Kiran Support Team LeadReplied on April 16, 2017 at 12:48 PM
As per your request, we have changed your account username leeannmead to sparksofhope. You may now login to your account using the new username.
Thanks!
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claragrimesReplied on May 8, 2017 at 10:36 AM
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Kiran Support Team LeadReplied on May 8, 2017 at 10:40 AM
@claragrimes,
Your question is moved to a separate thread and shall be addressed there shortly. Please follow the link below:
https://www.jotform.com/answers/1138794
Thank you!