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canaeventsAsked on March 28, 2017 at 1:57 PM
I have added collaborators and they are not receiving the Jotforms by email. I am going to be away and it is important that this information gets to them, can you respond to this message as soon as possible, my phone number is 780 485-5955
Thank you
Cathy Harvey
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Kiran Support Team LeadReplied on March 28, 2017 at 4:45 PM
Please be noted that the form collaborators can only edit the form to make any modifications on the form. If you want the other users to receive the form submissions, you may consider adding their email address to the email notifications so that they can receive a copy of form submission.
https://www.jotform.com/help/39-Send-Notifications-to-Multiple-Recipients
You may also consider adding the users as a sub-account users so that they can manage the form submissions/forms as well.
https://www.jotform.com/help/232-How-to-Share-Forms-with-a-Sub-account-User
Hope this information helps!