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xxschneiderAsked on March 15, 2017 at 10:43 AM
I would like to downgrade to a FREE account. Account: xxschneider; email: steve@franchiseusa.net; company: Franchise USA
Page URL: https://www.jotform.com/70305461796156 -
Aurora JotForm SupportReplied on March 15, 2017 at 1:14 PM
Hello,
Please go ahead to downgrade the account to Free status from our system.
Since the subscription is paid with your Paypal account, in order to prevent further auto-renewal charges, you have to cancel the subscription from the Paypal site, please follow this guide:
https://www.jotform.com/help/336-How-Can-I-Cancel-My-PayPal-Subscription.
Best Regards.