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Aaron yoderAsked on March 14, 2017 at 10:07 AM
Forms are not working on my website.
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David JotForm SupportReplied on March 14, 2017 at 11:28 AM
I checked your website and the form on your contact page is live:
If this is still not showing on your end, let us know and we will be happy to have another look.
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yoder736Replied on March 14, 2017 at 12:46 PMUnder dirt bike graphics and ATV graphics are not live
Aaron Yoder
Y&S Designs LLC
@yoder736
@ynsdesigns
Www.ynsdesigns.com
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David JotForm SupportReplied on March 14, 2017 at 1:51 PM
Both of the graphics forms were active when I checked:
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yoder736Replied on March 14, 2017 at 3:46 PM
Aaron Yoder
Y&S Designs LLC
@yoder736
@ynsdesigns
Www.ynsdesigns.com
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yoder736Replied on March 14, 2017 at 4:46 PMhey i just got off the phone with shopify.
looks like it is working ok. but safari is not working.
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yoder736Replied on March 14, 2017 at 4:46 PMThe forms work on Fire fox as well but not on Edge.
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Mike_G JotForm SupportReplied on March 14, 2017 at 6:18 PM
For the embed scripts of the two forms (under Dirt Bike Graphics and ATV Graphics), could you please try to change the "http" to "https" in the script's src attribute and see if that will fix the issue you're having with Microsoft Edge and Safari?
We will wait for your response.
Thank you.
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yoder736Replied on March 14, 2017 at 7:46 PMIm unsure how this is done. are you able to do it on your end?
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Mike_G JotForm SupportReplied on March 14, 2017 at 9:42 PM
The changes should be done in your websites' codes. Or, you can also re-embed (remove and embed again)the form using the form's embed script and make sure that the value of the src attribute of the script says "https" and not "http".
Related Guide: Adding-a-Form-to-a-Web-Page
The form embed script for https://www.ynsdesigns.com/pages/dirt-bike-graphics should be
<script type="text/javascript" src="https://form.jotform.us/jsform/50068243460146"></script>
And for https://www.ynsdesigns.com/pages/atv-graphics, it should be
<script type="text/javascript" src="https://form.jotform.us/jsform/50296306245150"></script>
Thank you.