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TheRecClubAsked on March 8, 2017 at 10:11 PM
This is very weird because I've had 40+ form submissions with no issues, but one use keeps getting this error.
I've added "Round" to the calculation widget but it's still happening.
Any suggestions? Thanks!
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IanReplied on March 9, 2017 at 1:18 AM
I cloned the form and could not replicate the issue. i could use the round function successfully.
Cloned form can be found at https://form.jotform.com/70670985840970Hope this helps.
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nicolasReplied on March 9, 2017 at 6:21 PM
sou lindo
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CharlieReplied on March 10, 2017 at 5:50 AM
@nicolas
Please do open a new thread here in the forum if you need any assistance with. We will appreciate if you will provide enough details for us to understand your concern.
Thank you.
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TheRecClubReplied on March 12, 2017 at 3:16 AM
Thanks Ian.
The error message was only appearing for one client. Perhaps it was cached (and the error came when they entered their credit card details, apparently not from the rounding at all - even more strange). Not to worry. I sent them a manual invoice.