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tebrooksAsked on February 28, 2017 at 10:01 AM
Hello,
Due to a job reassignment I have taken over administration of a professional level license for one of our accounts. That account is under the other employee's user name. Is there a way to change the "administrator" of that account to my user name. I'd prefer not to use hers. By the way - I'm logged in to her account - however, I've changed the email to mine so replies will come to me.
Bob Gann
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AIDANReplied on February 28, 2017 at 12:12 PM
Hi Bob, thank you for contacting us.
Yes, we can change the account username to something you prefer.
Please give us 3 suggestions in the order of your preference, just in case your first pick is not available.
Thank you in advance. We are awaiting your reply.