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rhopkins_bcaAsked on February 21, 2017 at 4:22 PM
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jonathanReplied on February 21, 2017 at 8:17 PM
You can get your subscription payment invoices/receipts in the Billing section when logged in to your account. User guide: How-to-Check-Invoices
You can use this direct link also https://www.jotform.com/myaccount/billing
Let us know if you need further assistance.
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rhopkins_bcaReplied on February 22, 2017 at 7:46 AMI don't see a link for "billing" in the left column (see screenshot below):
[image: Inline image 1]
Randi Hopkins
Director of Visual Arts
Boston Center for the Arts
539 Tremont Street | Boston, MA 02116
P: 617.426.1522 | F: 617.426.5336
www.bcaonline.org
Support your artists! Make a gift to the BCA Annual Fund Today.
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David JotForm Support ManagerReplied on February 22, 2017 at 11:50 AM
Your account "rhopkins_bca" is a free account, that is why you do not see the billing section. I see the account username "BostonCenterfortheArts" has shared forms with your account. That account is a paid one.
Let us know if you have more questions.
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rhopkins_bcaReplied on February 22, 2017 at 12:46 PMHow do I access the BostonCenterfortheArts account? I believe a former
colleague set that up, can't figure out how to access it. I believe that
the email address associated with the main account comes to me - it is:
visualarts@bcaonline.org.
I had gone in not long ago to upgrade to Bronze and also to switch the
billing from my personal credit card to the Boston Center for the Arts'
credit card, but can't figure out how to get back in, to print a copy of
the invoices and also to upgrade for the coming month.
Randi Hopkins
Director of Visual Arts
Boston Center for the Arts
539 Tremont Street | Boston, MA 02116
P: 617.426.1522 | F: 617.426.5336
www.bcaonline.org
Support your artists! Make a gift to the BCA Annual Fund Today.
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David JotForm Support ManagerReplied on February 22, 2017 at 2:09 PM
Correct, the email address is "visualarts@bcaonline.org", simply click on the "Forgot password?" link, enter the username "BostonCenterfortheArts", and the reset instructions will be sent to that email address.
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rhopkins_bcaReplied on February 23, 2017 at 11:46 AMAll set now, thanks so much!
Randi Hopkins
Director of Visual Arts
Boston Center for the Arts
539 Tremont Street | Boston, MA 02116
P: 617.426.1522 | F: 617.426.5336
www.bcaonline.org
Support your artists! Make a gift to the BCA Annual Fund Today.
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