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Hbrown17Asked on February 14, 2017 at 8:06 PM
Hi. The notification emails are not coming through to the email we have loaded - anton@mcspecialists.co.nz It is coming to my hbspecial@yahoo.ca address, but since the 7th of February it is no longer making it to Anton's email.
Also, the email notifications come through as combined emails (as opposed to a new and separate email) which makes replying very complicated. Is there a way we can have each notification emailed as a separate email?
Thanks,
Hayden
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Chriistian Jotform SupportReplied on February 15, 2017 at 2:45 AM
I checked the email (anton@mcspecialists.co.nz) and it was previously added to the bounce list.
To prevent email bouncing issues, please refer to this guide: How to Prevent Email Bouncing Related Issues
Also, the email notifications come through as combined emails (as opposed to a new and separate email) which makes replying very complicated. Is there a way we can have each notification emailed as a separate email?
I understand that you want to separate the email notifications coming to your email instead of grouped together. If so, please see the instructions below to achieve this:
1. Add a Unique ID widget on your form.
2. From the email notification settings, add the unique id widget on the subject line.
Let us know if you need further assistance.
Regards -
Hbrown17Replied on February 15, 2017 at 1:46 PMAwesome! Thanks.
Hayden
Hayden Brown
Sent from Yahoo Mail on Android
On Wed, Feb 15, 2017 at 8:45 PM, JotForm wrote: A new response has been received: Answered by Chriistian
I checked the email (anton@mcspecialists.co.nz) and itwas previously added to the bounce list.
To preventemail bouncing issues, please refer to this guide: Howto Prevent Email Bouncing Related Issues
Also, the email notifications come through as combinedemails (as opposed to a new and separate email) which makes replying verycomplicated. Is there a way we can have each notification emailed as a separateemail?
I understandthat you want to separate the email notifications coming to your email insteadof grouped together. If so, please see the instructions below to achievethis:
1. Add a Unique ID widget onyour form.
2. From theemail notification settings, add the unique id widget on the subjectline.
Let us know ifyou need further assistance.
Regards
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