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Stahl2016Asked on January 31, 2017 at 7:20 PM
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Chriistian Jotform SupportReplied on January 31, 2017 at 9:58 PM
Are you referring to this form from your main account (https://form.jotform.com/62805255429964)?
I checked the account email history and found that one of the addresses (customerservice@clevelandgolf.com) was added to the bounce list. This may be why you are not receiving the emails there.
I have now removed the address from the bounce list so the next notifications should send successfully. To prevent further bouncing issues, please see our guide here: How to Prevent Email Bouncing Related Issues. You can also check if an address is in the bounce list by following this guide: How to Remove Your Email Address from Bounce List
Regards.
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Stahl2016Replied on February 1, 2017 at 10:45 AMThank you!
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