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onsitereviewAsked on January 25, 2017 at 6:20 PM
Hi,
I was over the data limit but I've cleared out my storage space by deleting all my submissions. Can you re-enable my account and my forms?
Thanks!
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Kevin Support Team LeadReplied on January 25, 2017 at 9:44 PM
I have reviewed on our server for the uploaded files in your account and found that they are related to the existing submissions in your form http://www.jotform.ca/form/63247142514248
If you need your forms to be activated again, please delete those submissions (make sure to download them to get a back up of your data) or upgrade your account to the next level.