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christeltAsked on January 24, 2017 at 1:42 PM
When I try to edit payment fields in the wizard it freezes. I select the Authorize.Net Payment Field box. I select the wizard. The side bar opens up and stays white. I cannot close or make any other form changes.
Page URL: https://form.jotform.com/70234355711146 -
David JotForm SupportReplied on January 24, 2017 at 3:41 PM
I cloned your form to test it and I was able to reproduce the issue. When I deleted the field and replaced it with a new Authorize.net field, everything worked correctly once again.
Try deleting your current field then replacing it with a new one. If that still does not work, let us know and we will be happy to have another look.
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christeltReplied on January 24, 2017 at 3:58 PM
I tried and it's still freezing. I also tried switching to jotform 4.0, but had the same result.
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christeltReplied on January 24, 2017 at 4:04 PM
If I add a new Authorize.net field, It sometimes lets me put in the API and Transaction keys, but when I go to set up products, it freezes again.
Thanks!
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David JotForm SupportReplied on January 24, 2017 at 4:15 PM
This is now fixed. Let us know if the issue persists and we will be happy to have another look.
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christeltReplied on January 24, 2017 at 4:45 PM
It works! Thank you!