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demidrolAsked on January 24, 2017 at 1:40 PM
Today I was trying to change background images in my forms and after that Save function didn't work anymore.
Using Revision History I canceled all changes but it didn't help. Save does not work still.
What I've tried to solve the issue:
- Disable Autosave
- Logout/Login
- Clean Form Caches
- Clean Browser cache
My forms: https://form.jotformeu.com/70082502078349 and https://form.jotformeu.com/70086382099362
Thanks!
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demidrolReplied on January 24, 2017 at 3:30 PM
It seems I found the reason. Before I changed background images I had added a few rows to matrix. And it led to malfunctions in conditional logics although there wasn't any errors.
After I deleted all conditions and recreated them again save function began working correctly.
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David JotForm SupportReplied on January 24, 2017 at 6:20 PM
We had some issues earlier delay between datacenters. This should be mostly settled at this point. Form updates should be displayed instantly.