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jasonbradleyAsked on January 11, 2017 at 6:54 PM
Hi Jotfrom,
As clients complete forms on my web site, I'm not getting email notifications that a form has been submitted.
Please help.
Thanks, Jason
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John_BensonReplied on January 12, 2017 at 1:31 AM
I checked your forms and the email recipient is not in our bounce list anymore. Here's the email logs:
Your now successfully receiving email notifications. Please check this guide to learn more about: https://www.jotform.com/help/364-Why-I-am-not-Receiving-Email-Notifications.
Also, please check your spam folder and if you see JotForm mails mark it as not a spam.
If you have any questions or other concerns, please contact us again. Thank you.