-
jeremyfinanceAsked on January 4, 2017 at 7:33 PM
I am trying to figure out how to best apply Jotform to my onboarding process with my partners and making sure that my automation has alerts and notifiications for the team here so that new clients are not falling off the radar for our billing and payment platform. Can someone contact me so that I can discuss my business application and needs and get this resolved?
Thanks
Tom
-
Mike_G JotForm SupportReplied on January 5, 2017 at 1:13 AM
If what you meant by "contact you" is to call you over the phone, we would like to apologize for any inconvenience for we do not have phone support. While you can also contact us through our email address (support@jotform.com), we recommend you contact us here in the support forum which is available 24/7.
If your concern is about email notifications and/or autoresponder, you may find the guides below helpful.
https://www.jotform.com/help/25-Setting-Up-Email-Notifications
https://www.jotform.com/help/26-Setting-Up-an-Autoresponder-Email
https://www.jotform.com/help/30-Explanation-of-Email-Notification-and-Autoresponder-Settings
https://www.jotform.com/help/39-Send-Notifications-to-Multiple-Recipients
https://www.jotform.com/help/314-How-to-Properly-Add-Change-and-Test-a-New-Email-Recipient-Address
If you have other questions or need further assistance after checking those guides, please feel free to contact us again anytime.
Also, if, in any case, I have misunderstood your concern, please feel free to let us know.
Thank you.