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rickarcherAsked on January 4, 2017 at 1:48 PM
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Nik_CReplied on January 4, 2017 at 3:59 PM
Hello Rick,
I was able to replicate this problem.
Please allow me some time to check this for you and I'll get back to you.
Thank you!
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rickarcherReplied on January 4, 2017 at 4:20 PM
It looks like you may have fixed it, because the test emails that you did had checkbox items listed. I'll test again.
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rickarcherReplied on January 4, 2017 at 4:24 PM
I did a test and checked one item in the left column and one in the right. Only the one in the right showed up in the email I received.
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Nik_CReplied on January 4, 2017 at 5:54 PM
Hello Rick,
Thank you for getting back with this information.
This could be due to email setup. I did some changes and run some tests, I see that email had those fields included.
Please check and let us know how it works for you.
Thank you!
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rickarcherReplied on January 4, 2017 at 6:57 PM
It seems to be working now. Thanks. You guys are great.
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rickarcherReplied on January 4, 2017 at 7:04 PM
Interesting. I just did a test. For some reason I get the email with the form data at rick@searchsummit.com as well as rick@batgap.com. The former doesn't show the checkbox items; the latter does. I guess I can just ignore rick@searchsummit.com.
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Chriistian Jotform SupportReplied on January 5, 2017 at 12:53 AM
You have 2 notifications and 1 autoresponder on your form. My colleague applied the changes to one of the notifications (recipient rick@batgap.com) so you can see the checkbox there. I have now also applied the changes to the 2nd notification and the autoresponder so the checkboxes should appear there successfully.
Please check on your end to confirm.
Regards.