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KatieraphealAsked on December 21, 2016 at 2:38 PM
Hi there,
we currently have the free subscription and are considering upgrading to the bronze plan. One of the major issues we run into currently is that we use our forms to pload documents, but the size of documents is very limited with our current plan. If we upgrade to bronze, will we be able to upload larger documents to each form?
Thanks!
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David JotForm SupportReplied on December 21, 2016 at 3:07 PM
The maximum file upload size can be increased. Here is our quick guide detailing how to increase the limit as well as the maximum file sizes for different integrations:
https://www.jotform.com/help/33-Changing-the-Upload-Size-Limit
You can also change the allowed file types:
https://www.jotform.com/help/29-Upload-Field-Allowed-File-Types
Free accounts are limited to 100MB total, whereas the Bronze level subscription would allow for up to 10GB.