-
mikestearns1Asked on December 12, 2016 at 12:51 PM
When a customer fills out our form and selects and image from our image picker, it is not coming through in the email we receive. For example - we have required fields for Primary Color, Secondary Color, and Accent Color, all of which have images. But when we receive the form in our email, those fields are blank.
Page URL: http://treadbands.com/customorders/ -
Kiran Support Team LeadReplied on December 12, 2016 at 2:23 PM
I have cloned your JotForm to my account and tested by sending a test submission. I have received a notification with the images from the Image picker normally. Please see the screenshot below:
Could you try adding a new notification to the form and see if that makes any difference? Please get back to us if you need any further assistance. We will be happy to help.