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dharmacoAsked on November 30, 2016 at 3:05 PM
Hi, when a user makes a submission on my JotForm, I don't get any e-mail notifications. How can I change that?
username: dj@dharmaco.com
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Support_Management Jotform SupportReplied on November 30, 2016 at 7:23 PM
I checked the page you included on your post https://www.dharmaco.com/pages/warranty-request and confirmed this is the form you're currently working on https://jotform.com/62854956982172
When I checked your Email Notification settings, this is what I saw:
And that's the reason why you're not getting any email notifications. To fix this, just click EMAILS at the top > EDIT > RECIPIENTS tab > then type your email on the RECIPIENT EMAIL ADDRESS > and SAVE.
Related guide: How-to-Properly-Add-Change-and-Test-a-New-Email-Recipient-Address