Rental Agreement (Bachelor, Master and Doctoral Graduation Gown Sets)
By stating agree on the gown registration rental form, I hereby agree and acknowledge that I will be subjected and bounded by the following terms of use and conditions:
- Bachelor, Master & Mphil Gown Sets:
Total: HK$590 (rental charge HK$90/60 days and deposit HK$500).
Late/Extension fee (HK$100/7days; every 7 days as one unit to charge the applicable fees)
Total: HK$1250 (rental charge HK$250/60 days and deposit HK$1000).
Late/Extension fee (HK$200/7days; every 7 days as one unit to charge the applicable fees)
How 60 Days is calculated:
For graudands coming to TYG outlets for pick-up: DAY 1 is defined by the date on which the graudand receives the gown set at pick-up.
If the gown was found damaged, damage fees will be charged as per below:
Bachelor, Master & Mphil Gown Sets:
Irreversible Dirt / Damage (if any) = Total Loss :
Gown = HK$300
Hood = HK$200
Hat = HK$100
Total Loss of the entire set (all 3 items) = total sum of deposit = HK$500
Doctoral Gown Sets:
Irreversible Dirt / Damage (if any) = Total Loss :
Gown = HK$600
Hood = HK$400
Hat = HK$300
Tassel = HK$100
Total Loss of the entire set (all 4 items) = total sum of deposit = HK$1000
The whole or part of the deposit may be forfeited for offsetting the damage charges or late or extension fee but the service provider may not request for additional payments from the graduands. The remaining amount of the deposit after forfeiture (if any) should be refunded to the graduands within 60 days after the forfeiture.
If the graudand cancels the pre-applied gown rental service, the service provider should refund all the payments made by such graduand (including the rental fee and deposit) within 30 days after such graduand submits service cancellation request or after the day of the last congregation of that academic year, whichever is earlier.
Gown Return Agreement:
Note that NO GOWN RETURN BY DELIVERY IS ACCEPTED - gown return MUST BE returned in person to avoid dispute.
Refund Policy:
Cash refunds will be administered during office hours at TYG outlets, after the deduction of late / damage fees, if any. If students approached TYG outlets after the stipulated office hours, the graduation gown sets may be returned via the 24hr-self-help booth located outside of the outlet entrance. Students will need to follow the instructions printed at the self-help booths and scan the HKUST QR code provided. Refunds will be administered within 30-60 calendar days to your designated bank / FPS / Payme account accordingly.
For more information please visit www.tyg.hk/return
Gown defects, if any
Please note for any defects in gown items, TYG can exchange the item so long as the damage isn't manually / willfully commited; e.g., broken buttons. Please also be ware of the sharp pin that binds the button at the top of the mortarboard for if the button is broken-off, the pin will be exposed and may cause injury. TYG holds no responsibility if the user is harmed due to such incidences. Do come back to any outlet (during office hours) for exchange.