Utility Service Availability Request

Utility Service Availability Request

For water, wastewater, or reuse water service availability, submit this form to request a Utility Service Availability Letter.
The Utility Service Availability Letter only states if the City of Round Rock is allowed to serve the property with water, wastewater, and/or reuse water utility service. This letter does not evaluate actual utility infrastructure or determine if offsite improvements are needed to serve the property.
Property Information
Address*
Legal Description or WCAD Number:*
Service Requested*

WaterWastewaterReuse Water
Requestor Information
Name*
Company
Address*
Phone*
Email*
Are you the property owner?*

YesNo
Site Information
Check all that apply*

Site is in the City of Round RockSite is in Round Rock's Water CCNSite is in Round Rock's Wastewater CCNSite is a high-use Water or Wastewater facility
Please attach map of referenced property*

Cancelof
- Please allow 7 to 14 days after submission to receive the letter.
- The Utility Service Availability Letter does not apply to high-use facilities.
- The City of Round Rock cannot provide the available capacity of existing water or wastewater lines.
- For properties inside Round Rock’s Extra Territorial Jurisdiction (ETJ) but not within Round Rock’s City Limits, an Out-of-City Service Agreement is required to be approved by City Council prior to any service guarantees.
- For fire hydrant flow tests, please contact the City of Round Rock Planning and Development office at 512-218-5428.
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