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Customer Feedback Form
Thank you for visiting us. We would love to hear your thoughts and honest feedback.
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Language
English (UK)
Malay
1
Privacy and Personal Data Protection Policy
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Habib Group and its holding company, associates, subsidiaries or related companies (“Habib”) respect and are committed to the protection of your personal information and your privacy complying with provisions stipulated by the Personal Data Protection Act 2010.
Please read and accept
our Privacy and Personal Data Protection Policy (PDPA)
here
. Habib Group dan syarikat induknya, syarikat bersekutu, anak syarikat atau syarikat berkaitan (“Habib”) menghormati dan berkomitmen untuk melindungi maklumat peribadi anda dan privasi anda mematuhi peruntukan yang ditetapkan oleh Akta Perlindungan Data Peribadi 2010.
Sila baca dan terima
kandungan Dasar Privasi dan Perlindungan Data Peribadi
di sini
.
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2
Please fill in your details
Your Name
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Male
Female
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Male
Female
Gender
Your email
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Malay
Chinese
Indian
Others
Non-Malaysian
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Please Select
Malay
Chinese
Indian
Others
Non-Malaysian
Race
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3
Which age group do you belong to?
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18 - 24
25 - 34
35 - 44
45 - 54
55 - 64
> 65
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4
Which income group do you belong to?
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< RM2,000
RM2,001 - RM5,000
RM5,001 - RM10,000
> RM10,001
Prefer not to say
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5
Have you ever done any service with Ar-Rahnu Express?
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YES
NO
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6
Which branch of Ar-Rahnu Express do you visit?
Ampang
Gombak
USJ
Sg Buloh
Kuantan
Penang
PKNS Shah Alam
Plaza Angsana
Ampang
Gombak
USJ
Sg Buloh
Kuantan
Penang
PKNS Shah Alam
Plaza Angsana
Branch
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7
How do you know about us?
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You may choose more than one (1) choice
Referral
Google
Ar-Rahnu Express Website
Signboard
Flyers
Facebook
Instagram
Twitter
YouTube
Waze
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8
How often do you use our services?
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6 months
1 year
1.5 years
2 years
2.5 years
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9
Would you recommend Ar-Rahnu Express to your family and friends?
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YES
NO
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10
Please answer according to how much you feel about below statement.
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Slide the bar to answer the question 1 - Very bad ; 5 - Very good
Waiting time
Staff conduct
Financing price
Storage fee
Pawn tenure
Cleanliness
Branch layout
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Row 3, Column 2
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Row 4, Column 1
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Row 4, Column 4
Row 5, Column 0
Row 5, Column 1
Row 5, Column 2
Row 5, Column 3
Row 5, Column 4
Row 6, Column 0
Row 6, Column 1
Row 6, Column 2
Row 6, Column 3
Row 6, Column 4
Waiting time
Staff conduct
Financing price
Storage fee
Pawn tenure
Cleanliness
Branch layout
Row 0, Column 0
Row 0, Column 1
Row 0, Column 2
Row 0, Column 3
Row 0, Column 4
Row 1, Column 0
Row 1, Column 1
Row 1, Column 2
Row 1, Column 3
Row 1, Column 4
Row 2, Column 0
Row 2, Column 1
Row 2, Column 2
Row 2, Column 3
Row 2, Column 4
Row 3, Column 0
Row 3, Column 1
Row 3, Column 2
Row 3, Column 3
Row 3, Column 4
Row 4, Column 0
Row 4, Column 1
Row 4, Column 2
Row 4, Column 3
Row 4, Column 4
Row 5, Column 0
Row 5, Column 1
Row 5, Column 2
Row 5, Column 3
Row 5, Column 4
Row 6, Column 0
Row 6, Column 1
Row 6, Column 2
Row 6, Column 3
Row 6, Column 4
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11
Please leave any suggestions/comments on how to improve the overall Ar-Rahnu Express
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