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Overall Satisfaction: *	5 - Excellent! 4 - Pretty Good 3 - Decent 2 - Needs Improvement 1 - Horrible!
Customer Service: *	5 - Excellent! 4 - Pretty Good 3 - Decent 2 - Needs Improvement 1 - Horrible!
Knowledgeable: *	5 - Excellent! 4 - Pretty Good 3 - Decent 2 - Needs Improvement 1 - Horrible!
Friendly: *	5 - Excellent! 4 - Pretty Good 3 - Decent 2 - Needs Improvement 1 - Horrible!
Professional: *	5 - Excellent! 4 - Pretty Good 3 - Decent 2 - Needs Improvement 1 - Horrible!
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