Form collapse arrows on my form don't appear in browser

  • sarahieca
    Asked on October 5, 2016 at 5:10 PM

    https://www.jotform.com//?formID=62646312733959

  • jonathan
    Replied on October 5, 2016 at 10:01 PM

    May I suggest to please try first re-embedding the form https://www.jotformpro.com/form/62646312733959  on your website using instead its iframe published code. 

    User guide: Getting-the-form-iFrame-code

    Form collapse arrows on my form dont appear in browser Image 1 Screenshot 20

    The issue you were having was most likely due to script conflict the form was having against the existing scripts on your website. Using the iframe code of the form should fix this issue.

    Let us know if issue remains.

    Thanks. 

     

     

     

  • sarahieca
    Replied on October 6, 2016 at 11:45 AM
    Thanks. I tried this, but still no arrows on the tabbed panels…
    http://www.iecaonline.com/advertising-reservation.html
    Sarah
    Sarah Brachman, Manager of Communications
    Independent Educational Consultants Association
    3251 Old Lee Highway, Suite 510, Fairfax, VA 22030 (703)591-4850, Ext. 6971 • Fax: 703-591-4860www.IECAonline.com • Sarah@IECAonline.com
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  • Jan
    Replied on October 6, 2016 at 2:15 PM

    I believe you are referring to the form collapse arrows.

    Form collapse arrows on my form dont appear in browser Image 1 Screenshot 20

    The container where the form is embedded is smaller that the width of the form. It is the reason why the form collapse arrows are not showing. Please insert this CSS code to decrease the form's width:

    .form-all {
       width: 590px !important;
    }

    Here's a guide on How-to-Inject-Custom-CSS-Code.

    Let us know if you're still having issues. Thank you.