Can I change the username to my account?

  • dsiman
    Asked on July 29, 2016 at 2:36 PM

    I need to change change the username of my account but I didn't set this up.

     

    Can you assist?

  • David JotForm Support Manager
    Replied on July 29, 2016 at 3:05 PM

    Let us know what your new username would be, we can change it for you, please note the following:

    -Custom URLs names (ie: http://www.jotform.com/dsiman/myform ) will not work once we change the account username. 

    -However, direct form links like http://www.jotform.us/form/62095748622159  will be fine.

    - Provide alternate names in case the proposed username is not available.

  • dsiman
    Replied on July 29, 2016 at 3:45 PM
    Hi,
    I would like to change the name to MarketingOps.
    If that name is taken, please try HSVMarketing or HSVSpecialists
    Thank You!
    Brandon M. Mash
    Marketing Specialist, Equipment & Supply
    E. BMash@HenryScheinVet.com
    P. 614-659-1883
    [cid:image001.png@01CFBBAC.FB547920][cid:image004.png@01CF0BC9.B09B6620]
    ...
  • David JotForm Support Manager
    Replied on July 29, 2016 at 4:35 PM

    The username "MarketingOps" is already taken. So, we have successfully changed your username from "dsiman" to "HSVMarketing".

    Open a new thread if you need anything else, we will be glad to assist you.