Layout of form in "Form Builder" is different than layout of form when opened in a browser

Hi,

I created a form which looks in the designer in a certain way (see attached screenshot).

When I publish the form and go to the URL provided (see below), I see that the form is different.

In this case, there is a heading which is shown in the designer but does not show up in the published site. There are several other difference - but those are more subtle so it is more difficult to explain.

Why is the form not getting updated immediately?

 

Hi there,

I spotted the same results on the live version of your form and did some fixes/cleared your form caches. Now, all the latest changes are applied to the live version.

Please, see it from the below:

 

To beat these kind of situations, you can clear your browser and form caches. Please, see the steps to clear your form caches:

https://www.jotform.com/help/229-How-to-Clear-Your-Form-Cache

 

For further assistance, please do let us know.

Regards.

Hi,
Yes - that did the trick.
Thanks for that explanation. I figured it was some sort of caching issue
and did not know that I could clear my own form's cache.
That is great help.
Thanks!
Eyal
*Eyal Nevo, InterFAX*
*eyal@interfax.net *
*P: +353 (01) 821 2884\5*
*M: +353 (085) 875 4226*
[image: InterFAX]
...

Hello Eyal,

On behalf of my colleague, you are welcome.

I am glad to know that your issue is resolved.

Do get back to us if you have any questions.

Thank you!